DeliverFirm
Last updated: June 2026
Effective date: June 2026
By creating an account or using DeliverFirm at deliverfirm.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms form a legally binding agreement between you and the operator of DeliverFirm ("we", "us", "our"). If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
DeliverFirm is a software tool that helps freelancers identify whether client requests fall within a previously agreed project scope, and generates draft reply messages for use in client communications.
DeliverFirm is not a law firm. DeliverFirm does not provide legal advice. All verdicts, classifications, and reply drafts generated by the Service are AI-generated outputs intended as a starting point for your own review and judgment. They do not constitute legal advice, contractual rulings, or professional opinions of any kind. You should not rely solely on a DeliverFirm verdict to make decisions with significant legal or financial consequences. When in doubt, consult a qualified legal professional.
You must be at least 18 years old to use DeliverFirm. By using the Service, you represent that you are at least 18 years of age.
You must create an account to use DeliverFirm. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately at deliverfirm@gmail.com if you suspect unauthorised access to your account.
Each account is for individual use. You may not share your account credentials with others or create multiple accounts to circumvent usage limits.
You agree to use DeliverFirm only for lawful purposes and in accordance with these Terms.
You are solely responsible for the scope documents, client messages, and any other content you submit to the Service. By submitting content, you represent that you have the right to do so and that doing so does not violate any confidentiality obligation, contract, or applicable law.
DeliverFirm offers a free tier with limited usage (currently 3 scope checks per month). Free tier limits may change with notice.
The Pro plan is available for $7 USD per month, billed monthly. Pricing may change with at least 30 days notice to existing subscribers.
All payments are processed by Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring monthly basis. You agree to Stripe's terms of service.
You may cancel your Pro subscription at any time from the Settings page within the app. Upon cancellation, you will retain Pro access until the end of your current billing period. No partial refunds are issued for unused time within a billing period.
We do not offer refunds except where required by applicable law. If you believe you have been charged in error, contact us at deliverfirm@gmail.com within 14 days of the charge.
If a payment fails, we may suspend your Pro access until payment is resolved. We will notify you by email if a payment fails.
DeliverFirm, including its design, code, branding, and content (excluding user-submitted content), is owned by us and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the Service without our written permission.
You retain ownership of all content you submit to DeliverFirm, including your scope documents and client messages. By submitting content, you grant us a limited, non-exclusive licence to process and store that content solely for the purpose of providing the Service to you.
Reply drafts and verdicts generated by the Service are AI outputs produced in response to your inputs. You may use, edit, and send these outputs as you see fit. We make no claim of ownership over AI-generated outputs produced from your inputs.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION:
AI-generated verdicts are probabilistic outputs. They may be incorrect. You use them at your own risk.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM, OR $7 USD, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, the exclusions and limitations above apply to the fullest extent permitted by law.
You agree to indemnify and hold harmless DeliverFirm and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
DeliverFirm integrates with third-party services including Anthropic (Claude API), Supabase, Stripe, and Resend. Your use of these services is subject to their respective terms and policies. We are not responsible for the practices or content of third-party services.
We aim to keep DeliverFirm available at all times but do not guarantee uninterrupted access. We may:
If we discontinue the Service, we will provide a pro-rata refund for any prepaid subscription period.
You may stop using the Service and delete your account at any time.
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or abuse the Service. We will generally provide notice before termination unless the violation is severe.
Upon termination, your right to use the Service ends immediately. We will delete your data in accordance with our Privacy Policy.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
If you are located in a jurisdiction with mandatory consumer protection laws that provide greater protections than these Terms, those protections apply to you.
We may update these Terms from time to time. If we make material changes, we will notify you by email or by displaying a notice in the app at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
For questions about these Terms:
Email: deliverfirm@gmail.com
Website: deliverfirm.com